Shipping & Delivery Policy

ZAHIVY STORE — Saudi Arabia

ZAHIVY STORE aims to deliver orders conveniently to customers throughout Saudi Arabia.

Delivery Coverage

We aim to serve customers in eligible locations across the Kingdom of Saudi Arabia. Delivery availability depends on the customer's address and our shipping partners.

Order Processing

Orders are processed after confirmation and payment authorization, or according to the selected payment method.

Processing times may vary depending on product availability, promotions, weekends, and public holidays.

Estimated Delivery

The estimated delivery period and applicable shipping fees will be displayed at checkout or communicated before the order is confirmed.

Delivery times are estimates unless expressly guaranteed. If a significant delay occurs, we will notify affected customers as required.

Shipping Fees

Shipping fees, if applicable, will be shown before checkout is completed. Any additional charges must be disclosed clearly.

Tracking Orders

Where tracking is available, customers will receive tracking information through the contact details provided at checkout.

Incorrect Addresses and Failed Deliveries

Customers should ensure their delivery address and telephone number are accurate.

If delivery fails because of an incorrect address or the recipient's unavailability, our team or delivery partner may contact the customer to arrange another attempt. Any additional charges will be disclosed and handled in accordance with applicable law.

Delayed, Lost, or Damaged Shipments

If an order is delayed, appears lost, or arrives damaged, please contact us with your order number. We will investigate with our delivery partner and work toward an appropriate resolution.

Contact

Email: gangatyusuf66@gmail.com

Store: ZAHIVY STORE
Market: Saudi Arabia